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30% Load Capacity Increase

Omnichannel API Gateway & CRM

A unified API gateway routing millions of requests for 8+ enterprise booking and CRM systems.

Details

Overview

Architected a central API gateway in Node.js/Express that aggregated legacy REST and SOAP APIs into a unified GraphQL schema. This allowed frontend teams to drastically reduce their development time and empowered the business to scale their booking CRM systems to handle a 30% increase in load.